Morena Roselle Active Return Policy

We want you to love your Morena Roselle Active apparel! If for any reason you are not completely satisfied, you can return or exchange your purchase within 14 days of delivery.

Conditions:

• Items must be unused, unwashed, and with all original tags attached.

• Returns must include the original packaging.

• Sale items or gift cards are non-returnable.

How to Return:

1. Contact us at [email protected] with your order number and reason for return.

2. We will provide instructions and the return address.

3. Once we receive and inspect your item, we will issue a refund or exchange. Refunds are processed to the original payment method within 7 business days.

Shipping costs for returns are the responsibility of the customer, unless the item is defective or damaged on arrival.

Your satisfaction is our priority—thank you for supporting Morena Roselle Active!

To keep your Morena Roselle Active apparel looking its best, always wash in cold water (max 30°C) by hand or machine, using a gentle detergent without bleach or fabric softener to protect the fibers and breathability. Separate light and dark colors to avoid staining.

Avoid the dryer; instead, air dry your clothes in a shaded, well-ventilated area to prevent fading and maintain elasticity. Do not iron, as heat can damage the material—use gentle steam from a distance only if necessary.

Store garments hanging on soft hangers or folded carefully, in a dry place away from direct sunlight. Avoid strong perfumes, lotions, bleach, or chlorine, and wash clothes inside out if they have prints or logos to preserve them.

Please send us an email to [email protected] and we will have a look at it as soon as possible.